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Privacy and Security

Tuesday June 18, 2024


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Rob James dot com is committed to protecting the client's privacy. We strive to keep your personal information confidential and secure. By ensuring you are aware of and understand the Rob James dot com Customer Privacy Policy, we can provide you with better service, support, and products. Please take a moment to read the following FAQ Customer Privacy Policy to learn how we handle your personal information.

Why collect personal information?

Any information collected is for the processing of orders of service, products, and/or support. The collection process is to provide a more personalized shopping experience and for fraud prevention. Rob James dot com guarantees personal information will never be, under any circumstances, released, sold or rented to any general third party.

How personal information is is collected?

We collect information about you utilizing Secure Sockets Layer 256-bit software, or often referred to as SSL or HTTPS, which are the industry standard and the best software available for secure online commerce transactions. It encrypts any personal information you may give us, including credit card number, name, and address, so it cannot be read as the information travels over the Internet when on our site or with any merchant such as PayPal (TM).

When would Rob James dot com disclose personal information?

At times we may be required by law or a legal process to disclose such personal information. We may also disclose information about you if we believe disclosure is necessary for the public interest. Disclosing information would be the very last resort and would take a court order or heavy legal action(s) to do so. Do to privacy concerns only the original customer can discuss account status and you may be asked information to identify yourself in order to speak about your account and/or purchase(s).

How does Rob James dot com protect my personal information?

Rob James dot com safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters, special characters, and numbers, and make sure you use a secure browser that is providing you with a certificate of a trusted SSL source. takes every precaution to protect the personal identification information on-line SSL [Secure Sockets Layer 256-bit Encryption (128 & 40 bit backwards compatibility)], via fax, or in person. The Internet online servers on which's website(s) are hosted are kept in a secure facility; our internal computers are password protected; and our analog records are kept under lock and key. Files are cross shredded before being burned in the proper facility. Only those employees who have a business reason to view personal identification information have access to your personal identification information. Moreover, conducts background checks on all employees through the services of an independent screening agency, which checks all candidates for criminal convictions, prior employment, and verification of any education credentials.

How do I access my personal information?

If you would like to review personal information Rob James dot com may have about you, you may login into your account at any time. > > Personal Preferences

eMail Choice/Opt-out

From time to time, may send you marketing materials for special offers, services, or promotions. At any time you may go to your preferences and update your contact info. You have the right to opt-out of receiving any material by clicking the reply button and typing "remove" in the eMail's subject line. You may also opt-out by sending an email at unsubscribe {at} robjames dot com with "remove" in the subject line and/or by going to our online customer opt-out service for instant removal.

If you should have any further issues of compliance please email attention: Abuse Department at [abuse {at}] and please forward any details (full/raw email headers) so we can immediately take care of your concerns. Please use the correct original email that you signed up with. Some individuals may have email forwarding turned on and do not always remember the original email. If this should be the case, we may be able to look up your account with other information like your phone number or address; however, for the best results, please provide the account ID or links within the email provided to you at the time of the original communication.

If you recieved an email without an opt-out link, then you did not recieve it from or any authorized party, vendor, or affiliate. Please contact our abuse department as described above.

Are you collecting other personal information?

When you browse Rob James dot com, you do so anonymously. Generally, we don't collect personal information when you browse--not even your email address unless you provide it via our newsletter sign up or you have contacted us directly via a submission form. Your browser, however, does automatically tell us the type of computer and operating system you are using, your location, and often the Interenet address called an IP.

In some of our traditional advertising to prospective customers, we use a "click-through URL." When you click one of these URLs, you pass through our web server before arriving at the website is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our advertisements. We run advance analytics on our servers to help us better serve you.

The companywide commitment to privacy:

To make sure your personal information remains confidential, we communicate these privacy guidelines to every Rob James dot com employee.

Rob James dot com does not knowingly solicit personal information from children under the age of 18 or send them requests for personal information. A customer may have found us through a third-party advertising company. These companies may employ cookies or action tags (known as single pixel gifs or web beacons) to measure its advertising effectiveness. Any information these third parties collect via cookies and action tags is completely anonymous. If you would like more information about a particular advertisers practice and your choices you may visit the Network Advertising Initiative.

Rob James dot com's website contains links to other sites. Rob James dot com does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

If we are going to use your personal information differently from stated at the time of collection, we will try to contact you via email using the most recent information we have. All communications via our newsletter(s) employ double opt-in procedures.

The Rob James dot com FAQ Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

Legal Brief

Please visit the legal brief for more about the Rob James dot com site and such information on legal matters.

Privacy and Security Disclaimers

Rob James dot com, intends for the information, services, products, support, and data contained in the Rob James dot com web site to be accurate and reliable; however, since the information, services, products, support, and data have been compiled by Rob James from a variety of inspirations, sources, vendors, and pure raw thought . . . it is provided "as is." ROBJAMES.COM EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE ROB JAMES DOT COM WEB SITE AND/OR ANY ROB JAMES COMMUNICATIONS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SERVICE, SUPPORT, PRODUCT PERFORMANCE, OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT.

The privacy and security information contained in the entire Rob James web site is subject to change without notice.


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